Last Updated: May 19, 2026
This Privacy Policy describes how Velara Care (“we,” “us,” “our”) collects, uses, and protects your personal information when you visit or use our website https://velaracare.com/ (the “Site”) or interact with our services, including inquiries, purchases, and customer support (collectively, the “Services”).
By using our Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site or Services.
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised “Last Updated” date.
We collect personal information depending on how you interact with our Site and Services.
You may choose not to provide certain information, but doing so may limit access to some features.
This information helps us improve site performance and user experience.
We use cookies and similar technologies to operate and improve our Site, remember user preferences, and analyze website performance.
Our website is built on WordPress and uses WooCommerce, which may also use cookies for essential functions such as shopping cart and checkout processes.
You can disable cookies in your browser settings, but some features may not function properly.
We are not responsible for the privacy practices of third-party services.
We do not sell your personal information.
If you opt in to receive SMS messages from Velara Care, we may send updates related to orders, deliveries, appointments, or customer support.
We do not sell or rent your personal information.
Our website uses WooCommerce to manage products, orders, and checkout functionality. WooCommerce may store session and cart data to ensure proper website operation.
For more information: https://woocommerce.com/document/woocommerce-cookies/
We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain business operations.
Our Services are not intended for children under 13, and we do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and recommend reviewing their privacy policies separately.
Your information may be processed in the United States or other countries where our service providers operate. We take reasonable steps to ensure your data is handled securely.
Velara Care provides durable medical equipment and related products and services. We do not provide medical advice, diagnosis, or treatment. Always consult a licensed healthcare professional for medical concerns or treatment decisions.
